Job Description
IT Solutions Consultant
Job Location (Short):  Houston, Texas-USA | Madison, Alabama-USA
Workplace Type:  Remote
Req Id:  2402

Responsibilities

Octave is seeking a proactive and technically skilled IT Solutions Consultant to join our global M365 team. This role will focus on designing, implementing, and supporting automation solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI), as well as delivering and supporting Teams telephony and collaboration solutions. The ideal candidate will have hands-on experience with automation, process improvement, and Microsoft Teams voice, and will be passionate about enabling business productivity through digital transformation.

  • Design, build, and support automation solutions using Power Apps, Power Automate, and related Microsoft 365 technologies to streamline business processes.
  • Support the deployment, configuration, and troubleshooting of Teams telephony solutions, including call flows, voice policies, and device integration.
  • Develop and maintain documentation, user guides, and training materials for Power Platform and Teams solutions.
  • Provide technical support and guidance to regional IT teams and end users on automation and Teams telephony topics.
  • Contribute to the governance and lifecycle management of Power Platform apps and flows, ensuring compliance and security best practices.
  • Stay current with Microsoft 365, Power Platform, and Teams telephony updates to recommend improvements and new capabilities.
  • Assist with the enablement of citizen developers and promote adoption of low-code/no-code solutions within the business.

Education / Qualifications

Skills and experience

  • Proven experience delivering solutions with Power Apps, Power Automate, and Microsoft Teams telephony in enterprise environments.
  • Good understanding of M365 integration, security, and compliance for automation platforms.
  • Experience with process mapping, requirements gathering, and solution documentation.
  • Familiarity with scripting (PowerShell, Power Platform CLI) and API integrations.
  • Strong troubleshooting, communication, and stakeholder engagement skills.
  • Ability to work across time zones and collaborate in a global team environment.
  • Sharepoint

Preferred Certifications

  • Microsoft Certified: Power Platform Functional Consultant Associate (PL-200)Microsoft Certified: Teams Administrator Associate (MS-700)

Why Join Us

  • You’ll be part of a high-impact, forward-thinking team driving automation and collaboration transformation. We value collaboration, knowledge sharing, and continuous improvement. 

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About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. 

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.