Responsibilities

Octave is seeking a results-driven Account Manager to oversee and grow strategic client relationships within our Utility & Communication (U&C) and ETQ Reliance (Quality Management System) division. This role requires deep knowledge of utilities and communications solutions (e.g., Hexagon U&C, CAD oriented, GE SmallWorld, VertiGIS, IQGeo and SunVision), quality and compliance solutions (e.g., ETQ Reliance, MasterControl, TrackWise, ComplianceQuest ) strong client relationship management skills, and a consultative sales approach. The ideal candidate will collaborate closely with internal delivery teams and client stakeholders to ensure value realization and business growth.

Key Responsibilities:

• Responsible for U&C and ETQ Reliance business growth in KSA and Bahrain.
• Act as the primary point of contact for New/Existing clients.
• Develop a deep understanding of client business objectives and align U&C and ETQ Reliance strategies to support those goals.
• Drive customer satisfaction through proactive account planning, relationship building, and continuous improvement initiatives.
• Identify upselling and cross-selling opportunities within existing accounts.
• Monitor and report on account performance, customer health, and revenue forecasts.
• Serve as a trusted advisor to clients on industry best practices in asset lifecycle management, maintenance strategies, and compliance.

Long Description

Preferred Skills:

• Industry knowledge in sectors such as Utilities, Telecommunications, Smart Cities & Municipalities, Transportation, oil & gas, Public Safety & Emergency Services, Mining & Metals, Pharmaceuticals & Life Sciences, Automotive, Aerospace.
• Understanding of smart infrastructure, geospatial analytics, network performance monitoring, and digital transformation trends in utilities and communications
• Familiarity with ISO 9001, ISO 13485, FDA 21 CFR Part 11, GMP, and other compliance frameworks.
• Experience with contract management and renewals.

Education / Qualifications

Education:

• Bachelor’s degree in engineering, Information Technology, or a related field.
• 10+ years of experience in account management, with at least 3 years in utilities, communications, or related enterprise software.
• Knowledge of U&C platforms such as Hexagon U&C, CAD oriented, GE SmallWorld, VertiGIS, IQGeo and SunVision, or similar solutions.
• Knowledge of eQMS platforms such as ETQ Reliance, MasterControl, TrackWise, ComplianceQuest or similar solutions.
• Proven success in acquiring new accounts and consistently achieving revenue targets.
• Strong presentation, negotiation, and stakeholder management skills.
• Ability to travel as required.

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About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle — Design, Build, Operate and Protect — where performance, safety, and reliability are non-negotiable and failure is not an option. 

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. 

Octave has approximately 7,200 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn. 

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.